Overall Experience Reviews For Sport Clips Haircuts of Sycamore/Dekalb

Check in system can be tricky. I have found I need to recheck my appointment about 15 minutes later so there isn’t confusion about when my appointment is. I realize that there maybe several of us trying to schedule an appointment at the same time. Shanna I would give 5 stars. My wife told me I had the best haircut in a long time after coming home from my first haircut with her. In my experience it is hit or miss with the other lady barbers so I concentrate on getting an appointment with Shanna.

Checked in online and selected Sports Clips over a competitor due to the lower wait time projected. Arrived at the location and was told there was a hitch in their system so it would be a minute. They allowed one person ahead of me who checked in one person to allow 4 kids ahead of me. I arrived early for my designated time and ended up waiting an additional 20 min. If I had known they don't adhere to their own reservation system, I would've gone someplace else. Can't trust the online check in at this location. They did comp the haircut but it wasn't a good one. Won't be back or my two sons.

I have been coming here since this store opened. I have gotten my haircut approximately every 3 weeks since then here and here only. Shanna is my favorite. The ladies have come and gone but I always have been greeted with smiling faces and a genuine interest in my experience being the very best possible. Every visit has been this way. I made to feel like an old friend instead of a client. I will NOT go anywhere else. This store is a true treasure.